Check in is from 16:00hrs. Check in, registration and key collection is to be conducted from the Homes Welcome Center, located at 6365 West Irlo Bronson Memorial Highway, Kissimmee, Florida 34747. After hours key collection from the electronic lock box at the Welcome Center.

When registering for the villa will be asked to supply a credit card as security for the villa. A refundable security deposit of USD 500 is required at registration for each home or apartment that has been booked.

The following items can be added to the booking at a daily additional fee: pool heat, crib rental, and highchair rental. All apartments and condos are non smoking, pets are not allowed. Check out time from the accommodation is 10:00hrs.

Homes assistance is available 24 hours per day by calling free phone: 1 800 713 8356 and selecting the urgent message option.